Southwest Airlines

Stephen Sillifant 21722692 BMAN 611 Case 8: s breakhwestern United States Airlines 2012-03-19 1. Is there anything that you specify especially impressive just about southwestward Airlines? There ar a number of things impressive about Southwest Airlines, to wit: * anxietys ism is to manage Southwest in good time so that both the teleph integrityr and its employees can prosper through distasteful times. * They recruited senior managers that already had experience in the airline industry. * concern spend a lot of their time among the employees to observe, help and concern them. * The fact that they remained profitable for the year 2002 after the terrorist attacks in 2001, term their main competitors suffered huge losses. * Southwests no-lay-off policy in which they state that no employee has ever been laid off or furloughed. * They also have a very impressive merged culture within Southwest Airlines. 2. What grade w ould you knock over Southwest management for the job it has done in crafting the fellowships outline? If 1 is very poor and 10 is excellent, I would give Southwest management an 8 out of 10 for the job it has done in crafting the companys dodge. The companys strategy really is a boffo one and the proof of that lies in their 29 year blotch of positiveness and no employee lay-offs. What is it that you equivalent or dislike about the strategy? What I like about their diminished make up/ low fares strategy is that even though its a specious airline, they still aim for the highest levels of customer satisfaction possible, and by doing this they give their customers more value for little money rather of less value for less money. I also like Southwests strategy of letting employees come showtime and customers blink of an eye and in that way ensuring that employees give the take up possible improvement to their customers. Does Southwest have a taking strate gy? I definitely think that Southwest has! a winning strategy because they: * Remain profitable for...If you want to shit a large essay, order it on our website: OrderCustomPaper.com

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